{"id":741,"date":"2017-03-20T09:36:46","date_gmt":"2017-03-20T09:36:46","guid":{"rendered":"http:\/\/www.microsoftlivesupportonlinechat.com\/en-us\/?p=741"},"modified":"2024-12-05T12:47:13","modified_gmt":"2024-12-05T12:47:13","slug":"error-code-30125-9-500","status":"publish","type":"post","link":"https:\/\/livesupportonlinechat.com\/en-us\/error-code-30125-9-500\/","title":{"rendered":"Solutions for Error code 30125-9 (500)"},"content":{"rendered":"<p>The above <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/error-code-30125-9-500\/\">error code 30125-9 (500)<\/a> primarily appears when you try to open Office program on a Windows 10 computers which are previously running on Windows 8.1. It has been observed that this error needs to repair or a reinstall and you can read the below information for more knowledge.<\/p>\n<blockquote><p>Disclaimers: Before you attempt to fix the Microsoft office issue, we highly recommend taking\u00a0a registry back up and set a system to restore point. Because this process involves repair on registry and changes.In case if something goes wrong during this process, we can revert back the settings and we can do a system restore? Also, save your documents, emails, spreadsheets, and office related files and back It up.<\/p>\n<p>(In case if you not sure how to back up, consult the Experts to help you)<\/p><\/blockquote>\n<a href=\"https:\/\/livesupportonlinechat.com\/en-us\/error-code-30125-9-500\/\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" title=\"error code 30125-9(500)\" src=\"https:\/\/livesupportonlinechat.com\/en-us\/wp-content\/uploads\/2017\/03\/30125-9500.png\" alt=\"error code 30125-9(500)\" width=\"616\" height=\"352\" \/><\/a>\n<p><strong><a class=\"in-cell-link\" href=\"https:\/\/msuschat.com\/help\/index.php\/?chat=\" target=\"_blank\" rel=\"noopener\">Chat with our tech expert now for instant support. Click here!<\/a><\/strong><\/p>\n<h2>Solutions for Error code 30125-9 (500)<\/h2>\n<div id=\"msg-10557\" data-op-id=\"0\">Office programs will not open at all and gives you an error code 1058-4. Even you get a different error code 30125-9(500) when you try to repair or uninstall.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">\n<p>This is found on machines upgraded from windows 8.1 to windows 10.<\/p>\n<div data-op-id=\"0\">First do a disc clean up so that we can remove old-<a href=\"https:\/\/livesupportonlinechat.com\/en-us\/office-installation-in-windows10-11\/\">Microsoft office installation<\/a> traces from your computer.<\/div>\n<h3 data-op-id=\"0\">How to do disc-cleanup:-<\/h3>\n<h4 data-op-id=\"0\">Method-1 Creating shortcut<\/h4>\n<div data-op-id=\"0\">1. Right click on your computer home screen, Go to &#8220;new&#8221; in the list and select &#8220;Shortcut &#8220;.<\/div>\n<div data-op-id=\"0\">2. After clicking on a shortcut, a command prompt window will open and type the command &#8220;cleanmgr.exe&#8221; in it and name as you like to remember it as a disc clean up shortcut button.<\/div>\n<div data-op-id=\"0\">3. Then an icon will appear on your home screen, click on it and select required disc to clean up. (Normally Software&#8217;s gets installed on DRIVE:C which is default here).<\/div>\n<div data-op-id=\"0\">4. Then a list of folders will appear, select temp folder, recycle bin and proceed to clean up the disc.<\/div>\n<div data-op-id=\"0\">\n<p>Meanwhile, watch this video to follow above steps for a disc cleanup.<\/p>\n<\/div>\n<h4 data-op-id=\"0\">Method-2:<\/h4>\n<div data-op-id=\"0\">1. Open drives window (Shortcut CTRL+E and choose PC name from right side panel)<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">2. Right click on C:drive and select properties.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">3. In the properties window select Disc clean up button to proceed and then follow the step-4 from method -1.<\/div>\n<h3 data-op-id=\"0\">It takes sometime if the computer have too many junk files to cleanup.<\/h3>\n<div data-op-id=\"0\">If you have a different issue, we are welcome to investigate and provide a relevant solution. Here are few things which we can try to resolve this issue.<\/div>\n<div data-op-id=\"0\"><\/div>\n<p>1. The first attempt is to check if there is any previously installed program with the same version.<\/p>\n<p>That needs to be removed and then the installation should be commenced from the beginning.<\/p>\n<p>2. If we don\u2019t see any previously installed similar programs, it is recommended to run a network check through command line.<\/p>\n<div data-op-id=\"0\">\n<p>The command prompt should be opened using the administrative permissions and then network command which needs to be executed as follows.<\/p>\n<p>Nslookup office365.com<\/p>\n<p>Irrespective of the <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/error-code-30015-2\/\">version of your office program<\/a>, it is a very common line to check the status of your previously installed office program.<\/p>\n<p>The server name should not show you as unknown.<\/p>\n<p>3. If the server name is show as unknown, restart your router or the modem and execute the same steps again.<\/p>\n<p>4. If the server check passes correctly, then use the other setup file which is related to 64 bit from advanced steps under office setup file.<\/p>\n<p>5. If the error code, still appears after the installation, attempt to <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/excel-word-power-point\/\">repair the office programs<\/a>.<\/p>\n<p>6. If the Office repair fails again with some error, a re installation of office is required.<\/p>\n<p>7. If the Office repair succeeds and you still see the same error code, then perform a system file scan on your windows using the following steps.<\/p>\n<\/div>\n<div data-op-id=\"0\">You can perform a system file scan process which can be started on a command prompt window with administrative rights.<\/div>\n<h3 data-op-id=\"0\">How to do a SFC scan:-<\/h3>\n<div data-op-id=\"0\">1. Click on the start button and type &#8220;cmd&#8221;<\/div>\n<div data-op-id=\"0\">2. Open &#8220;Command prompt window&#8221; and type &#8220;<a href=\"https:\/\/livesupportonlinechat.com\/en-us\/how-to-perform-sfc-scan\/\">SFC\/SCANNOW<\/a>&#8221; PRESS enter button,<\/div>\n<div data-op-id=\"0\">3. The scanning process start and this process takes sometime to finish. Please wait until it gives results.<\/div>\n<div data-op-id=\"0\">\n<dl id=\"attachment_505\">\n<dt><a href=\"SFC Scan\"><img decoding=\"async\" class=\"aligncenter wp-image-9286 size-full\" title=\"SFC Scan\" src=\"https:\/\/livesupportonlinechat.com\/en-us\/wp-content\/uploads\/2016\/05\/sfc-scan.png\" alt=\"SFC Scan\" width=\"1100\" height=\"559\" srcset=\"https:\/\/livesupportonlinechat.com\/en-us\/wp-content\/uploads\/2016\/05\/sfc-scan.png 1100w, https:\/\/livesupportonlinechat.com\/en-us\/wp-content\/uploads\/2016\/05\/sfc-scan-300x152.png 300w, https:\/\/livesupportonlinechat.com\/en-us\/wp-content\/uploads\/2016\/05\/sfc-scan-1024x520.png 1024w, https:\/\/livesupportonlinechat.com\/en-us\/wp-content\/uploads\/2016\/05\/sfc-scan-768x390.png 768w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><\/a><\/dt>\n<\/dl>\n<\/div>\n<div data-op-id=\"0\"><\/div>\n<\/div>\n<div data-op-id=\"0\">\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">If the computer says, no integrity violations found, then try to reinstall the program which may sometimes replaces the corrupted files on your office program.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">If that fails to work, it is required to repair the <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/windows-update-error-code-0x80240020\/\">Windows operating system<\/a>.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">It is also found that Windows will scan very slowly and may show you a sluggishness while opening the events on your computer.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">It is also recommended to run the windows updates regularly, make sure it is set to automatic updates. Otherwise manually install the updates from your end. The <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/critical-updates-for-windows-10\/\">windows 10 updates<\/a> will download the latest drivers required for your computer hardware irrespective of brand or the manufacturer.<\/div>\n<h3 data-op-id=\"0\">Finally,<\/h3>\n<div data-op-id=\"0\">All the driver updates for <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/windows-update-error-code-800736cc-windows-10-8-7\/\">windows 10<\/a> are sent along with Windows 10 updates only.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">If you would like to have a support taken through a technical assistance, feel free to initiate a chat or write us on support@microsoftliveassist.com with the complete information of the computer make and model, office or windows operating system versions and the best time to reach you for support.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">We provide <a href=\"https:\/\/livesupportonlinechat.com\/en-us\/microsoft-live-support-office-activationwindows-10-installation\/\">support for Microsoft products<\/a> like Windows and Office and Outlook, we can also setup free tools provided and included with Microsoft Windows and can train you on how to use them to maintain the health of your computer.<\/div>\n<h3 data-op-id=\"0\">In Conclusion,<\/h3>\n<div data-op-id=\"0\">You can also ask for System repair Image support or some Recovery help, we also restore your computer to a point when it was working fine without any issues.<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">Feel free to <a href=\"https:\/\/msuschat.com\/\">chat with us<\/a> for any support. A free assistance can be provided for all the basic troubleshooting without any additional resources.<\/div>\n<\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\"><span style=\"font-size: inherit;\">Otherwise, chat with our <\/span><a style=\"font-size: inherit;\" href=\"https:\/\/livesupportonlinechat.com\/en-us\/\" target=\"_blank\" rel=\"noopener noreferrer\">Technician<\/a><span style=\"font-size: inherit;\"> to fix your computer issues Now!<\/span><\/div>\n<div data-op-id=\"0\"><\/div>\n<div data-op-id=\"0\">As a result, our technicians will resolve all issues on your computer.<\/div>\n<div data-op-id=\"0\">\n<p>&nbsp;<\/p>\n<p><strong><a class=\"in-cell-link\" href=\"https:\/\/msuschat.com\/help\/index.php\/?chat=\" target=\"_blank\" rel=\"noopener\">Need help? Chat with our tech expert now for instant solutions and top-notch support. Click here to get started!<\/a><\/strong><\/p>\n<\/div>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-right kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;right&quot;,&quot;id&quot;:&quot;741&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;4&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;22&quot;,&quot;title&quot;:&quot;Solutions for Error code 30125-9 (500)&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 4px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 17.6px;\">\n            <span class=\"kksr-muted\">Rate this post<\/span>\n    <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>The above error code 30125-9 (500) primarily appears when you try to open Office program on a Windows 10 computers which are previously running on Windows 8.1. It has been observed that this error needs to repair or a reinstall and you can read the below information for more knowledge. Disclaimers: Before you attempt to&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/livesupportonlinechat.com\/en-us\/error-code-30125-9-500\/\" title=\"Read Solutions for Error code 30125-9 (500)\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[825,823,829,815,816,817,814,3258,822,827,819,821,818,828,820,826,824],"class_list":["post-741","post","type-post","status-publish","format-standard","hentry","category-office","tag-background-installation-ran-into-a-problem-office-365-error-code-30125-9500","tag-detailed-solution-for-office-error-code-30125-9500","tag-error-30125-9500-setup-cant-find-the-required-files","tag-error-code-30125-9500-in-office-2010","tag-error-code-30125-9500-in-office-2013","tag-error-code-30125-9500-in-office-2016","tag-error-code-30125-9500-in-office-365","tag-fehelercode-30125-9500","tag-how-to-fix-error-code-30125-9500-in-office","tag-microsoft-office-2016-background-installation-ran-into-a-problem-error-30125-9500","tag-office-2010-wont-install-error-code-30125-9500","tag-office-2016-wont-install-error-code-30125-9500","tag-office-365-wont-install-error-code-30125-9500","tag-office-background-installation-ran-into-a-problem-word-2016-error-code-30125-9500-setup-cant-find-office-en-us-error-code-30125-9500","tag-office2013-wont-install-error-code-30125-9500","tag-something-went-wrong-in-office-2010-error-code-30125-9500","tag-steps-to-fix-error-code-30125-9500"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/posts\/741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/comments?post=741"}],"version-history":[{"count":8,"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/posts\/741\/revisions"}],"predecessor-version":[{"id":11273,"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/posts\/741\/revisions\/11273"}],"wp:attachment":[{"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/media?parent=741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/categories?post=741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/livesupportonlinechat.com\/en-us\/wp-json\/wp\/v2\/tags?post=741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}