Steps to fix Error code 0-2031 in Office 365/2021/2019

Microsoft Office Error code 0-2031 or the error message might contain one of these Error codes 0-1018, 17003-2031, or 2035-0. This error usually occurs if another installation, update, or uninstall was running before you tried to install Office

Solution1: How do I fix another installation in progress in Office?

1.This error usually occurs if another installation, update, or uninstall was running before you tried to install Office.

2.Check for an Office icon in the Windows system tray and click it to check the install progress.

3.If an install is already running, wait until it’s done before you start your Office install.

Solution 2: Temporarily disable windows defender

1.Click windows start button, type in Windows Security

2.Open windows security window, Select Virus & threat in windows security window

3.Select Manage settings, under the Virus & threat protection

4.Switch Real-time protection to Off.

How to disable Antivirus software Temporarily

1.Open Antivirus application (McAfee or Norton or AVG) installed on the computer.

2.Select on settings and go to real time protection

3.Select Turn Off real time protection

4.Then, Navigate to Antivirus firewall and select Turn off Antivirus Firewall

Solution 3: SFC Scan to fix Error code 0-2031

SFC Scan

1.Log in to an administrator to the Windows Terminal

2.Type in SFC /SCANNOW on command window

3.Wait for the scan to finish.

You will get the following message on the command windows “Windows Resource Protection may indicate that the SFC program detected no integrity issues or found corrupt or broken files but could not repair some of them.

If SFC finds no error, you can now exit the Windows Terminal console.

If Windows states there is an error “Windows Resource Protection discovered corrupt files but was unable to fix some of them” after performing the SFC command, then enter the below command.

Solution 4: Remove and reinstall office

  1. Download Microsoft Support and Recovery Assistant utility.
  2. Run the downloaded file SetupProd_OffScrub.exe application.
  3. Install Microsoft recovery tool.
  4. When the installation is completed, click Agree the term and conditions by clicking Yes.
  5. Wait until the ‘Microsoft Support and Recovery Assistant’ troubleshooting the issue complete.
  6. Select the checkbox, at the left panel of the Office product which you have name to select all the installed Office products and click Next.

Steps to fix Office Reinstall

  1. Open Office My Account by going www.office.com/myaccountand Login to Office account using your registered email ID and password.
  2. Click to install Option under the Office product in your account.
  3. Save the installer setup files if prompted and run it once download is completed.
  4. Do not go offline or reboot the computer once installation is initiated.
  5. Click on finish button once the program is installed complete

If the issue persists Error code 0-2031 in windows 10 /11

In this case we need to reset windows 10 / windows 11 operating system. Follow the instruction below how to reset the PC.

Disclaimer: We recommend you do the back up before we proceed these steps, during reset Windows 11 and windows 10 installation means that all your files and settings will be lost during the reset process.

Windows 10 _ reset your PC

1.Select Start > Settings > System > Recovery. Open Recovery settings.

2.Next to Reset this PC, select Reset PC. Then choose from the options and/or settings in the table below.

Windows 11 _ reset your PC

1.Select Start > Settings > System > Recovery. Open Recovery settings.

2.Next to Reset this PC, select Reset PC. Then choose from the options and/or settings in the table below.

Conclusion:

You can also ask for System repair Image support or some Recovery help, we also restore your computer to a point when it was working fine without any issues. Feel free to chat with us for any support. Free assistance can be provided for all the basic troubleshooting without any additional resources.

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