Solutions To Fix update Error code 0x80240020 in windows 10/11

Windows 10/11 Update Error code 0x80240020 is a typically occurs when a user tries to install updates for their Windows operating system.

This Windows 10 update Error code 0x80240020 is associate with the Windows Update service, and it usually indicates that there was a problem with the installation process, preventing the updates from being installation successfully.

Possible causes for the windows 10/11 update Error code 0x80240020 

Corrupted Windows Update components:

If the Windows Update components are damage or corrupted, it can prevent the update from being install and result in the Windows 11 update Error code 0x80240020.

Connectivity issues:

If your computer has connectivity issues, such as a weak or unstable internet connection, it can cause the Windows Update service to fail, resulting in the Error code 0x80240020 In windows 10.

Software conflicts:

Third-party software installed on your computer can sometimes interfere with the Windows Update service and cause the windows update Error code 0x80240020 .

Outdated drivers:

Outdated or incompatible drivers can cause issues with the Windows Update service and result in the Error code 0x80240020 in windows 11 update .

To fix the windows 11 update error code 0x80240020 , you can try the following troubleshooting steps:

Restart your computer and try the update again.

Check your internet connection and ensure that it is stable and strong.

Run the Windows Update trouble-shooter. This can be found in the Control Panel under “Troubleshooting.”

Run the Windows Update Trouble-shooter:


Windows includes a built-in trouble-shooter that can fix many common problems related to Windows Update. To run the Windows Update Trouble-shooter, follow these steps:

Press Windows key + I to open the Settings app.

Press on “Update & Security”.

Click on “Troubleshoot” from the left pane.

Click on “Windows Update” and press on “Run the trouble-shooter”.

Follow the on-screen instructions to complete the troubleshooting process.

Reset the Windows Update components:

This can be done by opening an elevated Command Prompt and typing the following commands: stop wuauserv stop cryptSvc

3. net stop bits

4. net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

  1. 1. net start wuauserv

2. net start cryptSvc

3. net start bits

4. net start msiserver

Run the SFC scan: 

SFC Scan

The SFC (System File Checker) scan is another built-in Windows tool that can be used to fix system-related issues. To run an SFC scan, follow the steps below:

Open the Command Prompt as an administrator.

Type “sfc /scannow” and press Enter.

Wait for the scan to complete, and then restart your computer.

Try to install the updates again.

Use the DISM tool: 

The DISM (Deployment Image Servicing and Management) tool is a built-in Windows tool that can be used to fix various system-related issues. To use the DISM tool, follow the steps below:

Open the Command Prompt as an administrator.

Type “dism /online /cleanup-image /restorehealth” and press Enter.

Wait for the tool to complete the repair process, and then restart your computer.

Try to install the updates again.

Perform a clean boot:

If the above steps don’t work, try performing a clean boot. This will help you identify if any third-party software is causing the issue. To do this, follow these steps:

Press Windows key + R, type “msconfig” and press Enter.

Go to the “Services” tab, check “Hide all Microsoft services,” and click “Disable all.”

Go to the “Startup” tab, click “Open Task Manager,” and disable all the startup programs.

Restart your computer and try updating again.

Delete software distribution folder

The software distribution folder is a temporary folder in Windows that stores updates before they are installed. Deleting this folder can sometimes help resolve Windows update issues or free up disk space.

  • To delete the software distribution folder on a Windows machine, you can follow these steps:
  • Open the “Run” dialog box by pressing the “Windows key + R” on your keyboard.
  • Type in “services.msc” and hit Enter to open the Windows Services Manager.
  • Scroll down and locate the “Windows Update” service, then right-click on it and select “Stop” from the context menu.
  • Open Windows Explorer and navigate to C:\Windows\SoftwareDistribution.
  • Delete all files and folders in the SoftwareDistribution folder.
  • Go back to the Services Manager and right-click on the “Windows Update” service again, then select “Start” from the context menu.

Note :that deleting the software distribution folder may temporarily disable your ability to download and install Windows updates until the folder is recreated.

Disable third-party antivirus:

Third-party antivirus programs may sometimes interfere with the Windows 10/11 Update process. Try disabling your antivirus program temporarily and try to install the updates again.

How to temporary disable antivirus

The process of temporarily disabling an antivirus software can vary depending on the specific software you are using. However, in general, the steps are as follows:

Locate the antivirus software icon in your system tray (usually located in the bottom right-hand corner of your screen).

Right-click on the icon to bring up a menu of options.

Look for an option that says something like “Disable,” “Turn off,” or “Pause protection.” Click on that option.

You may be prompted to select how long you want to disable the antivirus software for. Choose an appropriate time frame.

Once you have selected a time frame, the antivirus software should be disabled.

  • Keep in mind that you will be vulnerable to viruses and other malware during this time, so it’s important to re-enable your antivirus software as soon as you are finished with the task that required it to be disabled.

It’s important to note that some antivirus software may not allow you to disable it temporarily, or may require you to go into the settings menu to do so.

Be sure to consult your antivirus software’s user manual or support website for specific instructions on how to disable it temporarily.


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