Microsoft Office programs 2021/2019/365 are not working after updating Windows 11 and windows 10.  This seems to be a recurring event after Windows update, and it stops the services.

During this update, because of internal settings in Microsoft Office, all applications like Word, Excel, PowerPoint, Outlook, etc. configure themselves to work in compatibility mode. Hence, to resolve this issue, you must disable compatibility mode for your Microsoft office application.

Sometimes, the office installation window also display the message like “Updating Office, please wait a moment” Or We’re sorry, but Excel has run into an error that is preventing it from working correctly. It may stop the office services and close the Excel abruptly as a result. 

{image1] Would you like to repair now?” (It applicable for Word, Outlook, and PowerPoint) {image}

Troubleshooting steps by disabling add ins:

We need to try opening the respective office program without add ins, steps to follow are open the Run window and execute the following command depending on your application.

1. Type Excel /safe and press ‘Enter ‘or click ‘OK’ to open MS Excel in safe mode
2. Type Word /safe and press ‘Enter ‘or click ‘OK’ to open MS Excel in safe mode
3. Type Outlook /safe and press ‘Enter ‘or click ‘OK’ to open MS Excel in safe mode

In case, the above steps resolve your issue, then you must disable add ins, to do that, follow the below steps

The steps to remove or disable add-ins are as follows,

1. Navigate to File > Options and then click on ‘Add-ins ‘
2. Click on the Go button to view available add-ins
3. Uncheck the checkbox to disable the add-ins

You can disable the add ins step wise to ensure which adding is causing the main problem.

Conclusion for the above scenario:

If Microsoft word/PowerPoint/excel / outlook opens a pop up without displaying the ‘We’re sorry, but Excel has run into an error’ message, then we need to remove or disable the add-ins.

Troubleshooting steps by toggling compatibility mode:

If the last method fails to resolve the, follow these steps to disable Compatibility mode in

MS Excel.

1. Right-click on Excel icon file and choose Properties.
2. Select on Compatibility and then uncheck all the boxes. Click OK to save the changes

MS Word.

1. Right-click on word icon file and choose Properties.
2. Select on Compatibility and then uncheck all the boxes. Click OK to save the changes

MS Outlook

1. Right-click on Outlook icon file and choose Properties.
2. Select on Compatibility and then uncheck all the boxes. Click OK to save the changes

SFC Scan

1.Open CMD or Terminal Prompt as Administrator

2.Type Sfc /scan now and press enter

Note – Sfc /scan now command will scan all protected system files in the computer, and replace corrupted files found with a cached copy that is in a compressed folder

Repair Windows Component Store & System Files.

1. Open CMD or Terminal Prompt as Administrator.
2. In CMD or Terminal type the following command and press Enter:

• DISM /Online /Clean-up-Image /Start Component Clean-up

How to repair MS Office installation, follow these steps:

• Go to settings and apps or open control Panel and click on ‘Uninstall a program ‘

Select Microsoft 365 or Office 2019 or Office 2021

Choose the ‘Quick Repair’ option and then proceed with the following steps on the screen to repair the MS Office installation

If this doesn’t fix the error, you may need to remove all Microsoft Office files in the PC and registry keys from the system. Then fresh install the MS office. You can use easy removal tool called Sara to remove all the office files from the computer, remove all Pervious Office Files and registry.

Steps to use Office Removal tool SARA, how download and delete the Office files

1. Download the Microsoft Support and Recovery Assistant utility.
2. Double Click on the downloaded file which is completed and select run the SetupProd_OffScrub.exe application. And Click Install the Microsoft recovery tool.
3. When the installation is completed, click Agree to accept the terms and acceptance, then wait until the ‘Microsoft Support and Recovery Assistant’ troubleshooting the error.

The Select the checkbox, at the left of the Office product name to select all the installed Office products and click Next to remove all the office files

How to reinstall office

1.Open Office My Account by going http://www.office.com/myaccount and Login to Office account using your registered email ID and password.

2.Click on install Option under the Office product in your account.

3.Save the installer setup files if prompted and run it once download is completed.

4.Do not go offline or reboot the computer once installation is initiated.

5.Click on finish button once the program is installed completely.

Conclusion :

You can also ask for System repair Image support or some Recovery help, we also restore your computer to a point when it was working fine without any issues. Feel free to chat with us for any support. Free assistance can be provided for all the basic troubleshooting without any additional resources.