How to Fix Error 0x800CC92 in Outlook for Office 365/2021/2019

This article describes the Office Outlook Error code 0x800CC92 is not working properly with an error while performing some actions like Sending or Receiving emails.

It may look like an Unknown outlook office 365/2021/2019 Error code 0x800CC92 and you have to repair the Outlook PST file using Microsoft’s Outlook Inbox Repair Tool 

Fixing an error on Outlook deals with your emails and attachments.
Please backup your emails and it’s folders before you proceed.
If you are not sure about the procedure, Chat with our Experts to fix your Outlook issues Now!

Applicable to the following versions of Outlook solution :

  • Outlook office 365/2021/2019

Causes of Office 365/2021/2019 Outlook Error code  0x800CC92:

Outlook Corrupt/ .Pst corrupt

Internet Connectivity Issue

Temp files location is infected with active malware

Power corruption

Disk damage and other unknown reasons.

Suggestions for Outlook error 0x800CC92 :

Outlook lock-ups

Outlook wont open

Outlook Freeze

Startup and shutdown problems

Installation errors and hardware failure.

How to Resolve the Office 365/2021/2019 Outlook Error code 0x800CC92

Check proxy settings

Check corrupt system files

Enable the Hidden files & folders view

Run the Inbox Repair tool-Scanpst.exe

1. Check Proxy Settings :

Firstly, Click the start button at the corner of the system and then search the control panel.

Secondly, once the control panel is opened and then click the Network & Internet option.

After that go to the Internet Options then open the Internet property Window.

Then click on the connections tab then right at the bottom click on LAN settings.

Finally, most LAN configurations these days don’t need proxy server settings.

2. Check Corrupt System Files:

  • Firstly, press Windows Key + R. Run Dialogue Box will open up.
  • Secondly, enter CMD and Press OK.
  • Certainly, In a command prompt copy the following commands and enter the each command
SFC Scan
  • The SFC /scan now command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.
  • The %WinDir% placeholder represents the Windows operating system folder. For example, C:\Windows.
  • After the process is finished, you may receive one of the following messages:
  • Windows Resource Protection did not find any integrity violations.

2. Meanwhile, Windows Resource Protection could not perform the requested operation.

3. Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.

4. Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.

3. Enable the Hidden Files & Folders View:

  • Open the Windows Control Panel and then Open Folder Options after that Click the View tab.
  • Then Check to enable the Show hidden files, folders, and drives option then Click the OK button.

4. Run the Inbox Repair Tool – SCANPST.EXE

First Close Outlook then Open Windows Explorer and locate the scanpst.exe repair tool at this location: C:\Program Files\Microsoft Office\%OfficeVersion%\SCANPST.EXE

Double-click to open SCANPST.EXE and Click the Browse.

  • Locate the corrupted Outlook data file (e.g. Outlook.pst) at this location.


Note: In Outlook 2013, the Outlook Data file is stored by default at:

C:\Users\%Username%\Documents\Outlook Files\Outlook.pst

  • Press the Scan button and be patient until the Inbox Repair Tool repairs the corrupted file.

Likewise, At the final repair phase, you will be asked if you want to create a backup. Answer “Yes” to continue the repair operation.

  • Run the tool, and browse to the following location to choose the Outlook data file which you want to repair.


  • Click Start, which will start the repair process.

Note: The repair might take a long time depending on the size of Datafile.

  • After the scanning is complete you will be prompted to click repair.

Note: -You will need to uncheck cache mode.

*If the repair process will not work in your case, then recreate OST

Conclusion of Microsoft outlook Error code 0x800CC92 Office 2019/2021
If you would like to have support taken through technical assistance, feel free to initiate a chat or write us on with the complete information of the computer make and model, office or windows operating system versions, and the best time to reach you for support.
Finally, we provide support for Microsoft products like Windows and Office, word and Outlook. We can also set up free tools provide and included with Microsoft Windows. We can train you on how to use them to maintain the health of your computer.
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Feel free to chat with us for any support. Free assistance can be provided for all the basic troubleshooting without any additional resources.
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