How to Fix Error Code 0x800ccc90 Windows Live Mail Error in Outlook

This error code 0x800ccc90 displays an invalid response from POP3 server when you try to send/Receive emails. Having multiple POP accounts with the same server can conflict the email sync process. If the POP3 continues to get this error message, you can follow below methods to resolve the error ode 0X800CCC90 .

When you get this on Outlook error 0x800ccc90:

In outlook, it causes because of the security programs like AVAST MAIL Shield if you are using. You can disable the Mail shield settings and try to send or receive emails.

Disclaimers:  Fixing an error on Outlook deals with your emails and attachments. Please backup your emails and it’s folders before you proceed. If you are not sure about the procedure, contact the technician for the support.

Causes of Outlook Error 0x800ccc90 :

  • System memory is failing
  • Disk file system integrity compromised
  • Incorrect credentials
  • Port number changed
  • External applications

Symptoms of Outlook Error 0x800ccc90 :

  • Program lock-ups
  • Slow PC performance
  • System freezes
  • Startup and shutdown problems
  • Installation errors and hardware failure.

Applicable to the Following Operating Systems for Windows Outlook error 0x800ccc90 :

  • Windows 7, 8, 8.1, and 10/11
  • Windows Vista

Step by step fixing Windows 10 Outlook error 0x800ccc90:

The Windows Outlook error can be resolved by using the two methods.

Method 1:

  1. Temporarily disable anti-virus
  2. Repair& uninstall Windows Outlook
  3. Reinstall Windows live essentials

1. Temporarily Disable Anti-virus:

  • If you have any third party antivirus installed,  we recommned you to uninstall or disable antivirus.
  • Click the Microsoft Security Essentials Icon in the Windows Notification area and then click open.
  • Click the Settings tab, then Real-time protection.
  • Uncheck the box next to Turn on real-time protection (recommended).
  •  Save your changes.

2. Repair & Uninstall Windows Outlook:

To Repair the Windows Outlook mail, then follow the below steps

  • Click start at the corner of the screen and open the control panel.
  • Then select programs and features.
  • Under the programs and features click uninstall a program.
  • After select Windows live essentials and click the change option
  • Then click Repair Windows live programs.
  • Select the programs that you want to repair then click change.
  • Final, the process is done. Otherwise, it can uninstall the live program.

To Uninstall the Windows Outlook, Follow the Below Steps

  • Click start at the corner of the screen and open the control panel.
  • Then select programs and features.
  • Under the programs and features click uninstall a program.
  • Then select Windows live essentials and click the uninstall option.
  • Then click Remove one or more Windows live programs.
  • Select the programs that you want to uninstall then click uninstall.
  • Then the programs are uninstalled.

3. Reinstall Windows Live Essentials:

Download the latest versions of Microsoft live essentials from the official Microsoft website and Run the above live essentials by following the instructions on the screen. Then reinstallation is done.

Method 2:

This problem one can separate the POP3 accounts into smaller groups to make the Send/Receive process easier and effective.

  • Open the Outlook application and click Send /Receive option, then go to the send/receive groups and then select define send /receive groups.
  • Another pop-up will open, click New and under “Send/Receive Group Name” box give a name to the group.Under this new pop-up, choose the Accounts for which you want to create this group.
  • You can choose more than one account as well and then select the “Include account in this send/receive group” checkbox.
  • Select “Send Mail Items” and “Receive Mail Items” check box and click “Download complete item, including attachments” and click “OK”.
  • You can create many such groups for small groups of accounts and once done, click “Close”.
  • Now to send or receive an email for each group, go to Tools, point to Send/Receive and click the required name of the group.
If you would like to have a support taken through technical assistance, feel free to initiate a chat or write us on with the complete information of the computer make and model, office or windows operating system versions and the best time to reach you for support.


We provide support for Microsoft products like Windows and Office and Outlook, we can also set up free tools provided and included with Microsoft Windows and can train you on how to use them to maintain the health of your computer.
In Conclusion, You can also ask for System Repair Image support or some Recovery help, we also restore your computer to a point when it was working fine without any issues.
Feel free to chat with us for any support. Free assistance can be provided for all the basic troubleshooting without any additional resources.
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